For ensuring the safe exchange of data between the server which hosts the website and the visitor, we use SSL. This creates an encrypted connection between those two, which prevent them from being intercepting by malicious users.
Personal Data Collection Policy
When sending a message using the contact form or the reservation request form of the website, none of the information given by the user is saved in the database.
Personal information given during orders, will be stored in the database, unless the user asks to delete them, by sending us a direct e-mail or by filling up the contact form.
The IP address is provided by the internet provider and used by the user’s PC to access the internet therefore the website.
In some cases the IP address is stored for technical and security reasons and it may be also used for collecting data for statistical analysis.
In case that the IP address is available, it may be shared, upon request in accordance with the Law provided for, by the competent police of judicial authorities or state authorities.
The IP addresses which are saved in the server’s log files, are deleted automatically after 30 days.
Google Analytics that run in the website are using IP Anonymization so the user cannot be identified through them. They are set to delete the collected data after 26 months.
Images and other content
Images and text that we show on our website have either been created by Chania Experience Tours itself or have been bought together with the pertinent rights, or supplied by partners. We also incorporate third-party content such as videos and webcams. If, despite our best efforts, you spot any errors (for example if you recognize yourself on a picture for which you have not given your consent), we would be grateful if you could report any such errors to us, giving us as detailed an account as possible of your concerns. Please use our contact form.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Changes to our policy
This policy replaces all previous versions and is correct as of May 2021. We reserve the right to change the policy at any time.